Introduction

Your Privacy Matters

We are committed to protecting your privacy and complying with data protection laws. This Privacy Policy explains how Ted & George Cleaning Services Limited (referred to as "we", "our", or "us") collect, use, and protect your personal data when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Service-related Information: Details of the cleaning services you request or receive.
• Payment Information: Credit card details or other payment-related information for services rendered.
• Website Usage Information: Information on how you interact with our website, including IP addresses, browser type, and browsing behavior.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and maintain our cleaning services.
• To process payments and manage billing for services.
• To improve and personalize our website and services.
• To send you promotional materials, updates, or offers (with your consent).
• To respond to your inquiries and customer service requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

• Service Providers: We may share information with third-party companies that assist us in providing our services, such as payment processors, cleaning supplies vendors, and IT support.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as responding to subpoenas or other legal requests.

4. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, such as encryption, firewalls, and secure servers, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal data, subject to certain conditions.
• Object to the processing of your data for direct marketing purposes.
• Withdraw consent for data processing, where applicable.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can control cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we will securely delete or anonymize your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy regularly to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Ted & George Cleaning Services Limited
320 Church Road, London, England, SW19 2QF